TERMS OF SERVICE

RiskGATOR Software-as-a-Service (SaaS)
Company: Awesome Numbers

Effective Date: January 1, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern access to and use of RiskGATOR, a laboratory quality control software platform provided by Awesome Numbers (“Company”, “we”, “us”).

By accessing or using RiskGATOR, you (“Customer”, “User”) agree to be bound by these Terms.

2. Description of the Service

RiskGATOR is a software platform designed to support:

  • Laboratory quality control configuration
  • Instrument and assay performance monitoring
  • Risk-based analytical evaluation

RiskGATOR is not a clinical diagnostic system and does not replace professional judgment.

3. No PHI / Data Restrictions

RiskGATOR is not designed to collect, store, or process patient-identifiable information or Protected Health Information (PHI).

Customer agrees that:

  • No patient identifiers will be uploaded
  • No PHI will be transmitted or stored
  • Customer is responsible for data entered into the Service

Awesome Numbers is not a HIPAA Covered Entity or Business Associate.

4. User Accounts & Security

  • Access is restricted to authorized users
  • Users must safeguard credentials
  • All actions are logged and auditable
  • Customers are responsible for user management

5. Acceptable Use

Users must comply with the Acceptable Use Policy, incorporated by reference.
Unauthorized use, security bypass attempts, or prohibited data uploads may result in suspension or termination.

6. Data Ownership

  • Customer retains ownership of its data
  • Company retains ownership of the software, algorithms, and intellectual property
  • Aggregated, anonymized usage metrics may be used to improve the Service

7. Security & Safeguards

Awesome Numbers implements reasonable administrative, technical, and physical safeguards including:

  • Encryption in transit and at rest
  • Role-based access control
  • Audit logging (1-year retention)
  • Secure backups (1-year retention)

8. Availability & Support

  • The Service is provided on a commercially reasonable availability basis
  • Scheduled maintenance may occur
  • Support terms are governed by customer agreements

9. Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided “as is”
  • Company shall not be liable for indirect, incidental, or consequential damages

10. Termination

Company may suspend or terminate access for:

  • Terms violations
  • Security risks
  • Legal requirements

11. Governing Law

These Terms are governed by the laws of Canada, without regard to conflict-of-laws principles.

12. Contact

Privacy & Security Officer:
Kerry Allan, COO
privacy@awesome-numbers.com